Case Study
Sales Bully to Star Performer
Presenting Problem
A key salesman for a small technical enterprise displayed aggressive behaviors intermittently over his 3-year employment period. Action was required when a co-worker gave notice and generated concern about exposure to legal action.
Solution
- Real Change Experts was hired to correct the aggressive behavior.
- Overcame employee’s initial resistance.
- Applied proprietary methods to modify the employee’s pattern of interaction with internal staff to communicate effectively
- Eliminated aggressive behaviors that triggered anxiety among staff
Results
- Within 30 days co-workers commented on employee’s improvement in behaviors.
- Employee was selected as Employee of the Month 4 months later and became mentor to other employees.
- Employee turnover was reduced.
Coaching Packages
Difficult Employee Coaching
5 sessions
Includes assessment, one on one coaching with individual and behavior modification methods, and debrief of results with client.
Performance Executive Coaching
6 months of weekly sessions
- Assessment and administration of relevant instruments.
- Feedback of results to inform direction of coaching.
- Define the objectives and timelines with metrics.
- Design and plan the coaching relationship with Executive to maximize results.
- Conduct weekly one hour sessions. .
- Reassess at conclusion to measure against goals and objectives.
The Mathews Approach
- Expertise and extensive experience with conflict and behavior modification.
- Use behavior modification methods as needed.
- Follow-up on progress and debrief of results with client.
- We guarantee results.
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